“All children need to know that others care about them, know them well and are interested in what they do, think and feel. Developing responsive, warm, trusting and respectful relationships with children promotes their wellbeing, self-esteem and sense of security.”

Guide to the National Quality Standard, QA5, p119


  • Working as a team
  • Managing stress
  • Getting organised
  • Knowing your local community
  • Effective family/educator relationships
  • Code of ethics
  • Shared decision making

“The child, the family and the service do not exist in isolation. They are all part of a much wider community.”

Guide to the National Quality Standard, QA6, p141


It always seems impossible until it’s done.

Nelson Mandela.